7/14/2023 0 Comments Does exeter finance repo carsThis is actually an advantage for the consumer. Most companies like Exeter Finance have an arbitration clause in their contracts to prevent being taken to court for traditional litigation. When you’re limited in your choices for service providers or you’re locked into a contract, what can you do?įortunately, you do have options. Maybe you’ve sent an email to the company which only resulted in a prefabricated response or they never follow through with what they’ve promised. Have you tried calling Exeter Finance to address an issue, only to be told that the representative has no authority to do so? Or maybe you’ve tried talking to someone higher up in the company, only to be ignored, dismissed, or they take too long, continuing to waste your precious time. Big companies make mistakes every day and not only is it their fault, it can cost you money, time, and leave you with big headaches. It can be frustrating when you rely on a service and don’t get the results you’ve paid for. Mike Agruss Law gets results–including zero balances, refunds, and other compensation. If your claim isn’t resolved through these negotiations, we’ll work through the legal process that is outlined in your Exeter Finance contract, which is typically arbitration. We’ll not only file your legal demands with Exeter Finance, we’ll negotiate with the company. At Mike Agruss Law we help customers who have been mistreated by big companies–much like Exeter Finance–and we turn your complaints into resolutions! If your complaints haven’t been heard, we can help. Has Exeter Finance used misleading sales tactics? Have you received poor service? Do you have complaints with billing? Do you want customer service at Exeter Finance to listen?Ī lot of Exeter Finance Corporation customers aren’t happy with their service and the Better Business Bureau lists 459 customer complaints against the company in the past three years, including complaints for billing and collections practices, problems with a service/product, advertising and sales, among others. We Fix Complaints When Customer Service Won’t The company’s customers are left wondering what options they have regarding their consumer rights. Unfortunately, rigid policies, erroneous billing, consistent claims denial, and lousy customer relations complaints are just the beginning for Exeter Finance. Additionally, its lines both phone and email were unreliable, taking weeks to respond with unhelpful remarks. According to complaints, the company has been unforgiving even with the tolls of the pandemic, has evaded consumers trying to correct billing mistakes, and has denied just claims. Overall, Exeter Finance has provided dismal customer service. Even with those willing to negotiate payments for totaled vehicles or those with major repair issues, Exeter Finance has shown clients no mercy. Numerous complaints recounted being denied their claims. Claims DenialĪside from Exeter Finance’s billing issues, consumers have also reported incessant claims denial. This, consequently, affected the consumers’ credit scores and histories. According to many of the reviews on their Better Business Bureau page, the company had penalized and even reported some of its consumers to credit reporting agencies despite accounts being paid in full or on time. Faulty Billing RecordsĪnother major problem consumers had with Exeter Finance is with their inconsistent records. Even those who’ve religiously paid their dues weren’t spared with the company’s rigidity. Store hours unlisted Refusal to Issue ForbearanceĬonsumers lamented that despite the pandemic, Exeter Finance refused to offer its consumers grace periods amid the mass layoffs and bankruptcy. Exeter Finance Address, Phone Number, and Contact Information In 2016, Exeter Finance reported a $3 billion portfolio valuation. The company specializes in auto vehicle financing, working with independent and franchised auto dealers in the US. What is Exeter Finance?Įxeter Finance was established in 2006. You have nothing to lose! Call us today at 31 for a free consultation. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You won’t owe us a dime for our services. If Exeter Finance violated the law, you may be entitled to money damages and Exeter Finance will pay our fees and costs. UDAAP is an acronym representing laws that prohibit Unfair, Deceptive, or Abusive Acts or Practices in the context of trade or business. Do you think Exeter Finance is not playing fair? You have rights under the law and we can help you at no cost to you.
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